LADS – 10 cm (4 in) Swaddle Plush Doll · Sylus

• In Stock items dispatch within 1–3 business days.
• On Demand items dispatch in 10–20 business days.
• Pre-Order items dispatch starting from the release date listed on the product page.
  

Orders with both In Stock and non-stock items:

• If In Stock subtotal is over $100, they will ship separately.
• Otherwise, the whole order ships together once ready.

Our products fall into two categories:

Small Items

• Can be shipped together
• $5.99 flat rate per order
• Free shipping for orders over $100 (Bulk or Delicate items excluded)
  

Bulk or Delicate Items

• Larger or heavier pieces
• Always shipped separately
• Shipping fee charged per item, calculated at checkout
• Not eligible for the $100 free shipping threshold

• US: 7–14 business days
• UK:6–13 business days
• Japan: 4–7 business days
• Other regions: 7–20 business days

Most of our customers don’t need to worry about import duties or taxes.
We use specialized cross-border logistics channels designed to minimize additional charges.

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Because our products are limited-run and fan-focused, we have a limited return policy. We don’t accept returns for reasons like change of mind, incorrect size, shipping delays, or general dissatisfaction.

We do cover replacements if you receive the wrong item, a defective product, or something damaged in transit (just contact us within 7 days with photos and your order number).

Please note: handmade items may have slight variations — these are not considered defects.

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